24 Hour Emergency Service
Privacy Policy
Express Crane Rental Inc. respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, disclose and protect information obtained through this website.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Submit a quote or contact form
- Contact us by phone or email
- Request information about our services
- Communicate with us regarding a project or service inquiry
This information may include your name, phone number, email address, project location, service requirements and any other details you choose to provide.
Website and Technical Information
When you visit this website, certain technical information may be collected automatically through cookies, analytics tools and similar technologies. This information may include:
- Internet Protocol address
- Browser and device type
- Pages visited
- Date and time of access
- Referring website
- General geographic location
- Website interactions
This information helps us understand how visitors use the website, maintain website performance and improve the user experience.
How We Use Your Information
We may use personal information to:
- Respond to inquiries and quote requests
- Assess lifting, transportation or project requirements
- Communicate about scheduling and services
- Provide requested services
- Maintain business and service records
- Improve our website and customer experience
- Protect the security and operation of our website
- Meet legal, regulatory or insurance requirements
We will not use personal information for unrelated purposes without obtaining consent where required.
Consent
By voluntarily providing personal information through this website, you consent to its collection, use and disclosure for the purposes described in this Privacy Policy.
You may withdraw your consent, subject to legal or contractual restrictions, by contacting us. Withdrawing consent may affect our ability to respond to an inquiry or provide a requested service.
Disclosure of Information
We do not sell or rent personal information.
Information may be shared with employees, contractors or service providers who require it to support our operations, website, communications or requested services. These parties are expected to handle information appropriately and use it only for the purposes for which it was provided.
We may also disclose information where required or permitted by law, including in response to legal proceedings, regulatory requirements or concerns involving safety, fraud or misuse of the website.
Third-Party Services
This website may use third-party services for functions such as analytics, embedded reviews, social media feeds, website hosting and form processing. These providers may collect or process information according to their own privacy policies and practices.
The website may also contain links to third-party websites. Express Crane Rental Inc. is not responsible for the privacy practices, security or content of external websites.
Cookies
This website may use cookies and similar technologies to support website functionality, measure traffic and understand visitor interactions.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect how some website features operate.
Information Retention
Personal information is retained only for as long as reasonably necessary to fulfil the purposes for which it was collected and to satisfy applicable legal, accounting, insurance or operational requirements.
When information is no longer required, reasonable steps will be taken to securely delete, destroy or anonymize it.
Information Security
We use reasonable administrative, technical and organizational safeguards to protect personal information against unauthorized access, use, disclosure, alteration or loss.
No internet transmission or electronic storage system can be guaranteed to be completely secure. Visitors should avoid submitting sensitive information that is not required for their inquiry.
Accessing or Correcting Your Information
You may request access to the personal information we hold about you or ask that inaccurate information be corrected. We may need to verify your identity before responding.
Access may be limited where permitted or required by law.
Contact Us
Questions, concerns or requests regarding this Privacy Policy or the handling of personal information may be directed to:
Express Crane Rental Inc.
Email: expresscrane@gmail.com
Phone: 1-877-332-3099
Office: 57 Concession Road 12 West, Tiny, Ontario L0L 2J0
Changes to This Policy
We may update this Privacy Policy to reflect changes to our website, services, practices or legal obligations. The revised version will be posted on this page with an updated date.
Last updated: August 24, 2026